Privacy Policy

01. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name and contact information.
• Mobile phone number and email address, if provided.
• Shipping and billing address.
• Order details, purchase history, and transaction information.
• Website usage data, IP address, browser type, and device information.
• Information you voluntarily provide through customer support or communication channels.

02. How We Use Your Information

We use your information to provide a smooth and reliable shopping experience, including:

• Processing and confirming your orders.
• Delivering purchased products to your provided address.
• Contacting you regarding orders, delivery, or customer support.
• Processing payments and handling refunds where applicable.
• Improving our products, website, and customer experience.
• Preventing fraudulent transactions and unauthorized activities.
• Sending promotional updates where permitted and where you have consented.

03. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand visitor behavior.

• Remembering your shopping cart and preferences.
• Understanding website traffic and performance.
• Improving navigation and user experience.
• Supporting advertising and marketing measurement.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

04. Sharing Your Information

We do not sell or rent your personal information to third parties. However, certain information may be shared with trusted service providers when necessary, including:

• Courier and delivery companies for order fulfillment.
• Payment service providers for transaction processing.
• Website hosting, analytics, and technical service providers.
• Authorities when disclosure is required by applicable law.

These parties should only use the information necessary to perform their respective services.

05. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

06. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.

07. Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or outdated information.
• Request deletion of personal information where legally permitted.
• Withdraw consent for promotional communications.
• Ask questions about how your information is processed.

08. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices, content, or security policies. We encourage you to review their respective privacy policies.

09. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us, please contact us so we can review the matter.

10. Changes to This Privacy Policy

GENZSTYLE reserves the right to update or modify this Privacy Policy when necessary. Any changes will be published on this page with an updated revision date.